Telehealth Consent

 

Effective Date: January 1, 2026

 

Introduction

This Telehealth Consent describes how telehealth services are delivered by Jack Business Management Inc DBA VARO (“VARO,” “we,” “our,” or “us”).

By using VARO’s telehealth services, you acknowledge and agree to the terms outlined in this Consent.

 

What Telehealth Is

Telehealth involves the use of electronic communications to enable healthcare providers to deliver clinical services remotely. These communications may include:

  • Video conferencing

  • Audio calls

  • Secure messaging

  • Digital images

  • Remote monitoring

  • Online assessments

Telehealth allows you to receive care without an in‑person visit.

 

Potential Benefits of Telehealth

Telehealth may offer:

  • Increased access to care

  • Convenience and reduced travel time

  • Faster scheduling

  • Continuity of care

  • Access to specialized providers

 

Potential Risks of Telehealth

Telehealth has limitations and risks, including:

  • Technical failures or poor connection

  • Delays due to equipment or internet issues

  • Incomplete information due to lack of physical examination

  • Security breaches despite safeguards

  • Miscommunication due to technology limitations

If a provider determines telehealth is not appropriate, you may be referred for in‑person care.

 

Your Responsibilities

You agree to:

  • Provide accurate and complete information

  • Use a private, secure location for sessions

  • Ensure your device and internet connection are functioning

  • Follow provider instructions

  • Disclose all medications, allergies, and medical conditions

  • Seek emergency care when needed

Telehealth is not appropriate for emergencies. If you are experiencing an emergency, call 911 immediately.

 

Provider Responsibilities

VARO clinicians will:

  • Determine whether telehealth is appropriate

  • Provide care consistent with professional standards

  • Protect your privacy and PHI

  • Document your visit in your medical record

  • Inform you of treatment options, risks, and alternatives

 

Technology & Security

VARO uses HIPAA‑compliant platforms and encryption to protect your information.

However, you acknowledge that:

  • No system is 100% secure

  • Electronic communication may be intercepted or disrupted

  • You are responsible for securing your own device and network

 

Privacy & Confidentiality

Your privacy is protected under:

  • HIPAA

  • HITECH

  • Applicable state laws

Telehealth sessions may involve transmission of PHI. VARO will not record telehealth sessions without your consent.

For more information, see our HIPAA Notice of Privacy Practices and Privacy Policy.

 

Telehealth Limitations

Telehealth may not allow providers to:

  • Perform a full physical exam

  • Detect certain conditions

  • Provide certain treatments

  • Prescribe certain medications

Providers may require:

  • Lab testing

  • Imaging

  • In‑person evaluation

  • Follow‑up visits

 

Prescriptions & Pharmacy Use

VARO does not dispense prescription medications.

If a VARO clinician issues a prescription:

  • It will be sent to an external licensed pharmacy

  • VARO is not responsible for pharmacy fulfillment

  • Controlled substances are not prescribed

  • Medication availability and pricing may vary

 

Consent to Telehealth Services

By using VARO’s telehealth services, you consent to:

  • Receive care via telehealth

  • Allow providers to review your medical information

  • Allow transmission of PHI electronically

  • Participate in remote assessments

  • Follow provider recommendations

  • Use external labs or pharmacies when required

You may withdraw consent at any time by discontinuing telehealth services.

 

Financial Responsibility

You understand that:

  • Telehealth services may incur fees

  • Fees must be paid at the time of service

  • Telehealth consultations are non‑refundable once completed

  • Additional services (labs, prescriptions, products) may have separate costs

See our Terms of Sale and Refund & Cancellation Policy for details.

 

Questions or Concerns

If you have questions about this Telehealth Consent, contact us:

Email: care@varo360.com Phone: 631‑486‑0000 Address: 3070 Middle Country Rd, Suite 2, Lake Grove, NY 11755